Messaging Policy
Responsible bulk WhatsApp communication starts with consent and approved templates.
SentientX supports structured business messaging for clients who use approved content and opted-in recipient lists.
Campaign requirements
- Messages should be sent only to recipients who have a valid reason to receive the communication.
- Campaigns must use approved WhatsApp templates assigned to the client account.
- Message content should be accurate, clear, and relevant to the recipient.
- Clients should avoid spam lists, misleading offers, unsupported claims, and unrelated promotional blasts.
Support and corrections
For template changes, campaign support, or account questions, contact wwwsentientx@gmail.com.